Privacy Policy — 3333bk Data Protection

1 Information We Collect

3333bk collects personal information from members at various points throughout the account lifecycle — from initial registration through to ongoing platform use and eventual account closure. The categories of information we collect, and the circumstances in which we collect them, are described in full below.

1.1 Information You Provide Directly

When you register a 3333bk account, use the platform, or communicate with our support team, you may provide the following information:

• Identity data: Full legal name, date of birth, gender, and nationality;
• Contact data: Email address, Bangladeshi mobile phone number, and residential address (city and district, e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar);
• Verification documents: Copies of government-issued identity documents such as National Identity Card (NID), passport, or driving licence, submitted during the Know Your Customer (KYC) verification process;
• Financial data: Payment method details including bKash account numbers, Nagad account numbers, Rocket wallet identifiers, Upay account references, and the last four digits of any card (Visa or Mastercard) used. Full card numbers are never stored by 3333bk — card transactions are handled by PCI-DSS-compliant payment processors;
• Account credentials: Your chosen username and encrypted password hash (your plaintext password is never stored);
• Communication data: Any messages, complaints, feedback, or queries you submit via live chat, email, or any other support channel.

1.2 Information Collected Automatically

When you visit or use the 3333bk platform, certain technical data is collected automatically by our systems:

• Device and technical data: IP address, device type, operating system and version, browser type and version, screen resolution, and device identifiers;
• Usage data: Pages visited, features accessed, games played, betting history, session start and end times, click-stream data, and search queries made within the platform;
• Location data: Approximate geographic location derived from your IP address, used to verify that you are accessing the platform from an eligible territory. We do not collect precise GPS location data;
• Cookie and tracking data: Data collected via session cookies, persistent cookies, and similar technologies as described in Section 4 of this Policy.

1.3 Information from Third Parties

In certain circumstances, 3333bk may receive personal information about you from third parties, including:

• Identity verification service providers used for KYC and anti-money laundering (AML) checks;
• Payment processors and financial institutions, who may confirm transaction status and flag suspicious activity;
• Fraud prevention and risk management service providers who supply risk scores and behavioural analytics data;
• Responsible gaming self-exclusion registries, where you have voluntarily registered with such a service.

2 How We Use Your Data

3333bk processes your personal data for the following specific purposes. For each purpose, we have identified the legal basis on which we rely:

3 Data Sharing & Disclosure

3333bk does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

3.1 Service Providers and Data Processors

We engage carefully selected third-party service providers to help us deliver the 3333bk platform and associated services. These providers act as data processors on our behalf and are contractually bound to process your data only on our instructions and in accordance with this Policy. Categories of service provider include:

• Payment processors: bKash, Nagad, Rocket, Upay, and card-payment processors for the execution of financial transactions;
• Identity verification providers: KYC and document-verification specialists used to verify member identity and age;
• Game software providers: Licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive anonymised session data necessary to deliver game content. These providers do not receive your name or contact details in identifiable form;
• Fraud and risk management providers: Third-party analytics services used to detect fraudulent activity, money laundering, and bonus abuse;
• Cloud hosting and infrastructure providers: Secure server infrastructure partners who store platform data under strict access controls and data processing agreements;
• Customer support tools: Live chat software providers that facilitate member support interactions.

3.2 Legal and Regulatory Disclosures

3333bk may disclose your personal data to law enforcement agencies, regulatory authorities, financial intelligence units, or other competent public bodies where we are required to do so by law, court order, or legally binding governmental request. We will notify you of any such disclosure where we are legally permitted to do so.

3.3 Business Transfers

In the event that 3333bk undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will ensure that any successor entity is bound by privacy commitments no less protective than those set out in this Policy, and we will notify affected members of any material change to data controllership.

4 Cookies & Tracking Technologies

3333bk uses cookies and similar technologies (collectively, "cookies") to operate the platform, remember your preferences, maintain session security, and analyse platform usage patterns. This section explains the types of cookies we use and how you can manage them.

4.1 Types of Cookies We Use

• Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your login session, remember your preferences within the current session, and ensure the security of your account. These cookies cannot be disabled without preventing you from using the platform;
• Performance and analytics cookies: These cookies help us understand how members use the platform — which pages are visited most frequently, where users encounter difficulties, and how platform performance can be improved. The data collected is aggregated and anonymised;
• Functionality cookies: These cookies remember your preferences between sessions, such as your preferred language, display settings, and responsible gaming limits you have set;
• Fraud prevention cookies: These cookies form part of our fraud detection and risk management systems, helping us identify anomalous behaviour patterns that may indicate account compromise or fraudulent activity.

4.2 Managing Your Cookie Preferences

You can manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Please be aware that blocking strictly necessary cookies will impair your ability to use the 3333bk platform, as session management and account security depend on these cookies being active. Guidance on managing cookies in your specific browser is available from your browser provider's help documentation.

5 Data Security Measures

3333bk employs a multi-layered approach to data security, combining technical safeguards, operational controls, and staff training to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

• Encryption in transit: All data exchanged between your device and the 3333bk platform is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all pages, game sessions, and financial transactions without exception;
• Encryption at rest: Sensitive data fields — including identity document records, financial data, and authentication credentials — are encrypted at the database level using AES-256 encryption;
• Password security: Member passwords are never stored in plaintext. Passwords are hashed using a strong cryptographic hashing algorithm with individual salt values, rendering them unrecoverable even in the event of a data breach;
• Access control: Access to production systems and member data is restricted to authorised 3333bk personnel on a strict need-to-know basis. Access is logged, monitored, and subject to regular review;
• Two-factor authentication: 3333bk offers and encourages the use of two-factor authentication (2FA) for all member accounts. Enabling 2FA provides a significant additional layer of protection against unauthorised access;
• Penetration testing: 3333bk's platform undergoes regular independent security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited;
• Incident response: 3333bk maintains a documented incident response plan. In the event of a data breach affecting member data, we will notify affected members and relevant authorities within the timeframes required by applicable law.

Whilst 3333bk implements robust security measures, no system connected to the internet is completely immune to risk. Members are encouraged to use strong, unique passwords, enable two-factor authentication, and report any suspicious account activity to our support team immediately.

6 Data Retention Policy

3333bk retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following retention periods apply to the main categories of member data:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual. Where data has been anonymised rather than deleted, the resulting anonymised dataset may be retained indefinitely for statistical and analytical purposes without restriction.

7 Your Privacy Rights

As a member of the 3333bk platform, you hold the following rights with respect to your personal data. 3333bk is committed to honouring these rights promptly and without undue barrier.

• Right of access: You have the right to request a copy of the personal data that 3333bk holds about you. We will provide this information within 30 days of receiving a verified request;
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many of your account details directly through your account settings, or contact our support team for assistance;
• Right to erasure: You may request that 3333bk delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. Please note that this right is subject to overriding legal obligations — for example, we are required to retain certain financial records and KYC documentation for the periods described in Section 6 regardless of an erasure request;
• Right to restrict processing: You may request that 3333bk restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested;
• Right to data portability: Where processing is based on your consent or the performance of a contract, and is carried out by automated means, you have the right to receive your data in a structured, commonly used, machine-readable format;
• Right to withdraw consent: Where 3333bk processes your data on the basis of consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
• Right to object: You have the right to object to processing based on legitimate interests where you believe your fundamental rights and freedoms override those interests.

To exercise any of these rights, please contact our support team via 24/7 live chat (available in-platform) or by emailing [email protected]. We will respond to all verifiable data subject requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.

8 Policy Updates & Contact

3333bk reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will update the "Last Updated" date at the top of this document and, where the changes are significant, notify active members via email or a prominent notice on the platform. We encourage you to review this Policy periodically to stay informed about how 3333bk protects your information.

Your continued use of the 3333bk platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to a material change in how your data is processed, please contact our support team to discuss your options, including account closure.

Children's Privacy: The 3333bk platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on 3333bk, please contact us immediately at [email protected] so that we can investigate and act promptly.

Cross-Border Data Transfers: The 3333bk platform primarily processes member data within secure server infrastructure. Where data is transferred to third-party service providers located outside Bangladesh, 3333bk ensures that appropriate safeguards are in place — such as contractual data processing agreements incorporating recognised data protection standards — to protect your information to a level equivalent to that described in this Policy.

Contact Us: If you have any questions, concerns, or feedback regarding this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact the 3333bk privacy team via:

• 24/7 Live Chat — available directly within the 3333bk platform
• Email: [email protected] (plain text — not a clickable link)
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)